HELLO, HOW CAN WE HELP?
We have no control over additional charges to customs clearance. If you refuse the package, for this reason, customs authorities may charge us an administration fee, and this fee will be deducted from the requested refund amount.
FREQUENTLY ASKED QUESTIONS
What is the main business of the website? What products do you sell?
We are committed to the collocation of desktop art, so that your computer desktop is full of sense of technology and simplicity. All the products we sell are related to your computer desktop, such as ashtrays, coasters, and computer stands.
How do I place an order on your online store?
To place an order, simply browse our products, select the items you would like to purchase, add them to your cart, and proceed to the checkout page. Provide your shipping address and payment information as directed. After confirming your order, you will receive an order confirmation email.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. At checkout, you can choose your preferred payment method.
How long does it take for my order to ship?
Shipping times vary by product and destination. Generally, we will arrange delivery within 7-20 working days after receiving the order confirmation. The specific delivery time will be provided to you at the time of order confirmation and emailed to you after shipment.
How can I check the status of my order?
You can check the order status on the order page by logging into your account. Additionally, you can track the delivery status of your package through the tracking link provided in your order confirmation email. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Can I get a refund if the item I received is faulty?
If the item you received has any quality problem or damage, you can contact our customer service team and provide relevant order and product information. We will deal with your problem as soon as possible and provide refund, exchange or other solutions according to the specific situation. Please make sure to contact us as soon as possible after receiving the item for the best customer service.