Effective Date: [2023.05.01]

This Privacy Policy Agreement (hereinafter referred to as the "Agreement") is intended to explain to you (hereinafter referred to as "User" or "You") how we, as a Kolevape seller, collect, use, and protect your personal information. Please read this Agreement carefully to understand our privacy practices and measures regarding your personal information.

Information Collection

When using our e-commerce website, we may collect your personal information, which may include, but is not limited to, the following:

1.1 Registration Information: When you register an account on our website, we may collect your name, email address, contact number, and other relevant information.

1.2 Order Information: When you make a purchase or place an order on our website, we may collect your order information, including the products you purchase, the transaction amount, and the payment method.

1.3 Personal Information: When you contact our customer service or submit inquiries, feedback, or complaints, we may collect your name, contact details, and other information related to the issue or feedback.

1.4 Device Information: We may automatically collect device information when you access our website, including your IP address, browser type, operating system, and mobile device identifier.

Information Usage

We may use your personal information to provide the following services and functionalities:

2.1 Customer Support: To handle your inquiries, feedback, or complaints, we may use the personal information you provide to contact you.

2.2 Order Processing: We may use your personal information to process your orders, confirm payments, and arrange for delivery.

2.3 Customer Notifications: We may send order confirmations, delivery updates, and marketing notifications to you via email or other communication channels.

2.4 Enhancing User Experience: We may use the collected information to improve our products and services and provide personalized recommendations based on your preferences.

2.5 Compliance Requirements: We may use your personal information to comply with applicable laws, regulations, or court orders.

Information Protection

We will take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. The security measures we employ may include, but are not limited to, data encryption, access controls, and information backups.

Information Sharing

Unless expressly consented by you or required by law, we will not sell, rent, or share your personal information with third parties. However, to provide services and enhance user experience, we may share your personal information with the following categories of third parties:

4.1 Service Providers: We may share your personal information with third-party service providers who assist us in providing technical support, logistics, payment processing, and other services.

4.2 Legal Requirements: If required by law, we may disclose your personal information in accordance with applicable laws, regulations, or court orders.

4.3 Compliance Requirements: To comply with applicable laws, regulations, or industry standards, we may share your personal information with regulatory authorities or other compliance entities.

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy Agreement applies only to our website. When accessing third-party websites, please carefully review their privacy policies, as we do not assume any responsibility for their privacy protection measures.

Storage and International TransfersOur e-commerce website and servers are located in different geographical locations. Your personal information